Jade disappeared from San Jose, California on July 10, 2008. She was abducted by her non-custodial father, Heiby Pena Flores. A photograph and vital statistics for Heiby are posted below this case summary. A felony warrant was issued for him on August 5, 2008.

Jade had been living with foster parents since she was an infant. Her foster parents, who have four biological children, had adopted Jade's older sister. She disappeared during a four-day visit with her father. He has a prior criminal record and the state had planned to terminate his parental rights so Jade's foster parents could adopt her. Authorities believe Heiby may have taken Jade to his native Mexico. The child's whereabouts are unknown and his case remains unsolved.